![]() ![]() NO - If on a laptop, you may need to turn on using a physical switch on the side or front of your laptop. Please contact the Help Desk for assistance. If the problem continues you may have a Wi-Fi software error or other software/virus related issue. YES - Try rebooting and/or turning your Wi-Fi off and then back on. You should also consider picking up a free Ethernet cable from the Help Desk for use in your dorm room and bringing your device to us for further troubleshooting. If it is not your device, please notify your RA and the Help Desk of the interference. YES - If the connection you found is from another device you own, please deactivate wireless on this other device. YES - Are there any connections listed which appear to be a printer, a phone or media streaming device (Chromecast, Apple TV, Roku, etc) and do these other connections, or similar connections, show up each time you have trouble connecting to PacerStudent? NO - Please bring your laptop to the Help Desk for assistance.ĭo you see any Wi-Fi networks/connections listed on your device? NO - Can you connect to any other network such as PacerGuest, a network at your home or public Wi-Fi, Burger King, Taco Bell, etc? Also, can you connect to PacerStudent when not in the dorms? Have you ever connected to PacerStudent using this device? Please note that not all devices are compatible with the level of security provided on the PacerStudent network. If so, you may need to contact the Help Desk for assistance. If this doesn't work, ensure you have the correct account information. If you are prompted for your username and password, try entering your PacerStudent username and password. Most other devices such as TV's, media streaming boxes, and video game systems should be able to connect directly to the internet. No other ports area active on Ethernet jacks and they should not be used.Ĭomputer will still need to connect to Impulse SafeConnect. Use the bottom-right jack if it's turned on its side horizontally. You should use the bottom-left port of your jack if it's installed vertically. ![]() If you need help locating the Ethernet port on your device, just bring it by the Help Desk for assistance. Just plug the Ethernet cable into the nearest Ethernet jack and the other end into the Ethernet connection on your laptop. Just stop by the Help Desk with your student ID card to pick yours up. Housing residents may pick up a free Ethernet cable at the Help Desk. Note that this cable is different from a phone cable and can be purchased anywhere that electronics or office supplies are sold, including Wal-Mart and Target. Navigate (Student Success Management System). ![]()
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